Client Perspective in Support and Care

Windesheim Flevoland, Almere 

Windesheim Flevoland conducts research on the client perspective in support and care, with the aim of strengthening the position of citizens and giving care and social-support organizations handles for providing tailor-made care. 

The professorship focuses primarily on the client perspective in the actions of professionals and the organization of care and social support. 

Health and Social Work

What Do We Mean by Client Perspective?

Client perspective is the formulation of how the client perceives his or her life with a disorder or with limitations (whether temporary or permanent). It also includes the way (s)he perceives additional support and care related to one’s own life and the pursuit of one’s own idea of a good life. This formulation, which can also be expressed or clarified by or with help from neighbours, determines the intended impact on the delivery and performance of the support or care, naturally within legal frameworks. We focus on clients dealing with the Youth Act, the Participation Act, Wmo (Social Support Act), the Health Insurance Act and the Long-Term Care Act.

Education

The professorship contributes to the following Windesheim Flevoland study programmes: Nursing, Social Work (previously: Social Educational Care, Educational Theory, Social Work and Social Services) and Speech and Language Therapy.

What Do We Mean by Client Perspective?

Client perspective is the formulation of how the client perceives his or her life with a disorder or with limitations (whether temporary or permanent). It also includes the way (s)he perceives additional support and care related to one’s own life and the pursuit of one’s own idea of a good life. This formulation, which can also be expressed or clarified by or with help from neighbours, determines the intended impact on the delivery and performance of the support or care, naturally within legal frameworks. We focus on clients dealing with the Youth Act, the Participation Act, Wmo (Social Support Act), the Health Insurance Act and the Long-Term Care Act.